Products FAQs - ClickInks.com

Frequently Asked Questions

	Products 1. What does OEM stand for? OEM stands for "Original Equipment Manufacturer." OEM's such as Canon, Epson, Hewlett Packard and Lexmark are the companies that produce your printer as well as cartridges that are used in them. We offer both OEM name brand and non-OEM name brand products. Because some of our products do not carry the OEM name, we can offer them to you at a lesser cost. Our non-OEM name brand products utilize the same printer specific ink as the OEM name brands. 2. Are your products O.E.M.? Clickinks.com sells both OEM and non-OEM products. We guarantee the quality and performance of our non-OEM cartridges to be as good as name brand products. 3. Which cartridges are remanufactured? Clickinks.com carries a wide range of remanufactured products. Remanufactured cartridges are environmentally friend, as they are professionally recycled and refilled, replacing the parts needed for reliability. Remanufactured cartridges offer a significant savings over OEM products. All remanufactured cartridges are clearly named as such on our site. The quality of our products and customer satisfaction forms the basis of our business model, and is the key to differentiating us from our competitors. 4. What are compatible cartridges? Compatible cartridges are specifically manufactured to meet or exceed OEM specifications. These cartridges offer a high standard of quality, reliability, and offer high-quality printing results. Compatible and generic cartridges are brand new cartridges, containing only new components, and are an economical alternative to expensive brand-name cartridges and supplies, which allow the consumer to enjoy big savings over brand-name cartridges and supplies. 5. Do you guarantee all your products? Yes, we offer a 100% satisfaction guarantee. Try any of our products for up to 15 days. If you are not satisfied with them for any reason, simply send them back to us. You'll get 100% of your money back. No questions asked. After 15 days, our products continue to be guaranteed for 30 days against manufacturing defects. 6: Can I purchase only 1 color of ink from you? It is not recommended to mix brands. For best results purchase all your ink from the same manufacturer. If you attempt to mix our ink cartridges with OEM, or any other brand cartridges, there may be different chips or ink and you will not produce optimum results. The majority of clickinks cartridges contain dye based ink, whereas OEM cartridges may contain pigment based ink, which does not mix well. The solution? Purchase a Super Saver pack from clickinks.com to save on bulk inks and receive all necessary ink colors.

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